Morgan & Morgan

Streamlining ecommerce and boosting online growth with Comgem.

Example Search Results Page
Morgan & Morgan homepage design
Advanced Product Management
Category listings and filters
Bundle with Variation Product
Rich product details pages

Challenge

For over 30 years, Morgan & Morgan has been a trusted partner for businesses, providing IT support, document solutions, and office products. However, their outdated online store hindered their digital presence and limited customer engagement. They needed a modern, feature-rich platform with seamless integrations and exceptional support to elevate their online presence and drive growth.

Solution

Morgan & Morgan partnered with Comgem to transform their ecommerce experience. Comgem's solution included:

  • Modern ecommerce platform: A user-friendly platform with advanced features like flexible product search rankings, B2B and B2C support, and dynamic pricing rules.
  • Seamless integrations: Integration with Morgan & Morgan's existing back-office system for streamlined operations and efficient order processing.
  • Dedicated support: A responsive and knowledgeable support team to provide prompt assistance and ensure smooth implementation.
  • Enhanced user experience: An updated design and intuitive features like advanced search functionality on the OrderPad for a more engaging shopping experience.

Results

  • Increased store traffic: A substantial increase in website visitors, attracting both new and existing customers.
  • Boosted order volume: A significant rise in orders, indicating increased customer engagement and satisfaction.
  • Improved user experience: Enhanced platform functionality and design have led to smoother interactions and higher conversion rates.
  • Strengthened partnership: Comgem's ongoing support and expertise have been instrumental in Morgan & Morgan's ecommerce success.

What our customers say

  • Great B2B ecommerce platform. Highly recommend them for businesses of all sizes. The support team are also fantastic, can't thank them enough for their speed, communication, and continuous first-time resolutions.Morgan & MorganJacob M.